Account deletion

Delete your Maltiply account.

This page explains how to request account deletion and how we handle your data when you decide to leave Maltiply.

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How to delete

Delete your account

1

Open the Maltiply app

Sign in to the account you want to permanently delete, then open Settings.

2

Choose Delete Account

Review your subscription, retained records, and any open transaction blockers.

3

Verify and confirm

Sign in again with Email, Google, or Apple, type DELETE, and confirm permanent deletion.

Open orders, member sales in pending, countered or accepted status, and sell requests in pending, reviewing or approved status must be completed or cancelled first. The app shows each blocker and links to the relevant screen.

Your data

What happens next

  • Your Maltiply account is permanently deleted immediately and you are signed out on every device. This cannot be undone.
  • An active subscription is cancelled before deletion. If cancellation fails, the account is not deleted.
  • Your profile, sign-in identifiers, collection, scans, gallery imports, reviews and photos, notifications, personal listings, product requests and related uploads are deleted immediately.
  • Order, payment, subscription and completed transaction records may be retained for up to 7 years for accounting, legal and fraud-prevention purposes. They are detached from your Maltiply account and deleted when the retention period expires.
  • For Sign in with Apple, Maltiply revokes the newly issued Apple authorization token before deletion. Google access is revoked from the device after successful deletion.
Need help?

Request account deletion without app access.

If you can no longer access the Maltiply app, email [email protected] from the address associated with your account. We will verify account ownership before processing the request.

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